It?s great working with Lisa and Innovatex. The communication is clear and fast.

  • Emily Chan
  • Tourism Coordinator, Vaughan Mills
  • Aug 01, 2023

I just wanted to reach out and thank you for all your work on this, you were really great to work with from product selection, guiding the process, working with us to keep our schedule on track, and pushing our production timelines so everyone could receive their hoodies on time during the holidays.   The feedback has been great, can’t thank you enough.

  • Sabrina Hayden
  • Exchange Solutions, Toronto, ON


We have been working with Innovatex Solutions for over 5 years now and they have yet to disappoint.


Susie Goobie is a mind reader, if its custom items you are after, Susie is the go to professional

Fast, quality and friendly service every time!

  • Laura Campbell

We have been working with Innovatex for the last two years and our experience has been AMAZING!! Ann Baiden never fails to impress us with her beautiful custom made product options. We have always had great feedback from our employees for the SWAG we created through Innovatex and I see everyone wearing them around office all the time. They have a fast turnaround even on such short notice orders. Thank you for your services!!

  • Kiran Mangat
  • Wayfair Canada, Mississauga, ON

We have been working with Ann Baiden from Innovatex Solutions for nearly 10 years on the majority of our promotional items and needs (private label included). Ann has a unique way of truly understanding brands and the culture of her clients and is relentless in looking for the right items that fit our needs. Ann is locally based, but can service internationally and has on many occasions for us. Her attention to detail and customer service is next to none and has quite honestly pulled rabbits out of hats on more than one occasion when we have given her unrealistic time lines.

  • Lesley Loughlin, Marketing Manager
  • Cervelo Cycles, Toronto, ON

Ann is the promo merch queen.   I’ve been working with her for over 18 years and she always finds me exactly what I need 

  • Jaye Campbell
  • Levis, Richmond Hill, ON

A year later...this is by far, the BEST bottle EVER!!! Still looks brand new! Thanks again Innovatex!



  • Donna Sinclair
  • Pall Biotech, California, USA

I had the opportunity to work with Ann to get some water bottles branded with a conference logo on it in May. She was a pleasure to work with and delivered the product on time and quickly (we had a very tight deadline). I would definitely recommend Innovatex Solutions Inc. to anyone for their promotional products!

  • Patricia Moleirinho
  • Newmarket, ON

I received the journals and I LOVE them!! Thank you again! 

I’m so grateful ?????????? 

Thanks a million again for your help!! 

  • Karen Virdi
  • Shine and Glo On, Toronto, ON


The last of the gift boxes arrived on Friday, thank you.


We received very good feedback from our clients upon receipt of the boxes, and wanted to thank you very much for all your assistance. 


Susie, I particularly appreciate you having sourced a supplier who could accommodate our ‘special’ request, and your efforts in getting the last box sent to us on short notice and well after the original order had been placed.


Thank you!  Wishing you both a very happy holiday season, and all the very best for 2019!


We look forward to working with you again in the new year.

  • Reha Hirji
  • Anchor HR Services Inc, Markham, ON


“Working with Susie Goobie at Innovatex for the creation of our custom made products is an incredible experience.  Susie is always looking out for our best interest, what is most cost effective, recommendations on the best products that will suit our needs and amazingly quick turn around times.  Susie is an absolute pleasure to work with.  In a world where customer service is seriously lacking Susie goes above and beyond each and every time.  We love the products that she helps us to create and so do our customers!”


  • Julie Laird
  • TLC Community of Extraordinary Living Co-ordinator, Mississauga, ON

Absolute professionals; they are a pleasure to work with. I have turned to them for years for promotional assistance for many different clients around the world. Their sense of humour, creativity and ability to get me the best price keeps me coming back. I am always multitasking to get many things done in my busy day; I know when I send off a brief email for Innovatex that is very vague they will come back to me right away with great ideas and selections. I recommend Innovatex to anyone with promotional needs!

  • Sarah Douglas
  • SecureKey Technologies, North York, ON

It is with pleasure that I forward this recommendation on behalf of Innovatex. We have enjoyed a strong business relationship with Innovatex for over 6 years and have been impressed with their aptitude for creative solutions that lead to business opportunities for our company.
Innovatex is our go to business for innovative marketing solutions and superior customer service. Innovatex guarantees solutions that are creative, timelines that are adhered to and final products that have met our expectations each and every time.

  • Micki Rivers
  • Adidas Canada, Woodbridge, ON

Innovatex has been my promo guru for over 10 years. They have developed a strong understanding of our business and always provide multiple ideas promptly to meet our requests. Given their intimate knowledge of our objectives, they often forward suggestions that we incorporate into our plans, build promotions and create loyalty with our customers. They are an extension of our marketing team. They are a reliable source for inspiration and ideas. From their initial pitch to the delivery, they manage our requests extremely efficiently, despite any hurdles that may be encountered along the way. They always ensure we are satisfied and will go to any length to meet our expectations. Their professionalism is unparalleled and their dedication to their customers supreme. Always reliable and always with a smile. A+.

  • Maria Bosco, Manager, marketing communications and training,
  • Grohe Canada, Mississauga, ON

WOW!! Everyone LOVES them. People are literally wearing the vests in the office. Thank you so much for your help and support this past year. It is truly a pleasure doing business with you - you are amazing!
Have a wonderful holiday season!

  • Debbie Abela
  • Cervelo Cycles, Toronto, ON

We have been clients of Innovatex Solutions for several years and deal with a wonderful woman named Susie Goobie. Susie is amazing at finding and creating, custom products for our company. Susie goes above and beyond each and every time. It is rare to find someone who is as caring, compassionate and who truly looks out for their client to ensure that they receive the best in customer service and product. AND Susie is so creative, she comes up with the best ideas and custom designs to meet our client's needs. There are no words for you Susie Goobie, I am deeply grateful! We are truly blessed to have Susie in our corner and always looking out for us. The thing that really makes Susie and Innovatex different from all the others is that when something does go wrong or doesn’t turn out the way it is supposed to, or how we thought it was going to be…Susie is there to step in and work on our behalf. THAT is everything, Susie always takes care of us, her service, kindness, and compassion are incredible. Many blessings, Julie Laird TLC Community of Extraordinary Living Co-ordinator www.tracylclark.com

  • Julie Laird
  • Tracylclark.com, Mississauga, ON

Thank you.I am looking forward to the next time we need you for promotional items.I very much appreciate your kindness, help, speedy responses and suggestions.With thanks to you, these items will be a smash at our event!

  • National Account Manager, Vaughan, ON

The giveaways are an absolute hit - we're the talk of the show. Thanks again for the fast turnaround and amazing customer service,

  • Vice President of Marketing
  • Enterprise Solutions, Aurora, ON

Congratulations on your anniversary! Love your fun and creative yet practical solutions!!

  • Software Executive, Vaughan, ON
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