We have been working with Ann Baiden from Innovatex Solutions for nearly 10 years on the majority of our promotional items and needs (private label included). Ann has unique way of truly understanding brands and the culture of her clients and is relentless in looking for the right items that fit our needs. Ann is locally based, but can service internationally and has on many occasions for us. Her attention to detail and customer service is next to none and has quite honestly pulled rabbits out of hats on more than one occasion when we have given her unrealistic time lines.

  • Lesley Loughlin, Marketing Manager
  • Cervelo Cycles
  • May 24

“Ann is the promo merch queen.   I’ve been working with her for over 15 years and she always finds me exactly what I need “

  • Jaye Campbell
  • Levis
  • Jun 06

A year later...this is by far, the BEST bottle EVER!!! Still looks brand new! Thanks again Innovatex!



  • Donna Sinclair
  • Pall Biotech
  • Jul 29

I had the opportunity to work with Ann to get some water bottles branded with a conference logo on it in May. She was a pleasure to work with and delivered the product on time and quickly (we had a very tight deadline). I would definitely recommend Innovatex Solutions Inc. to anyone for their promotional products!

  • Patricia Moleirinho
  • Jun 19

I received the journals and I LOVE them!! Thank you again! 

I’m so grateful 👏👏👏👏👏 

Thanks a million again for your help!! 

  • Karen Virdi
  • Shine and Glo On
  • Jun 10


The last of the gift boxes arrived on Friday, thank you.


We received very good feedback from our clients upon receipt of the boxes, and wanted to thank you very much for all your assistance. 


Susie, I particularly appreciate you having sourced a supplier who could accommodate our ‘special’ request, and your efforts in getting the last box sent to us on short notice and well after the original order had been placed.


Thank you!  Wishing you both a very happy holiday season, and all the very best for 2019!


We look forward to working with you again in the new year.

  • Reha Hirji
  • Anchor HR Services Inc
  • Jun 10


“Working with Susie Goobie at Innovatex for the creation of our custom made products is an incredible experience.  Susie is always looking out for our best interest, what is most cost effective, recommendations on the best products that will suit our needs and amazingly quick turn around times.  Susie is an absolute pleasure to work with.  In a world where customer service is seriously lacking Susie goes above and beyond each and every time.  We love the products that she helps us to create and so do our customers!”


  • Julie Laird
  • TLC Community of Extraordinary Living Co-ordinator
  • Jun 06

Absolute professionals; they are a pleasure to work with. I have turned to them for years for promotional assistance for many different clients around the world. Their sense of humour, creativity and ability to get me the best price keeps me coming back. I am always multitasking to get many things done in my busy day; I know when I send off a brief email for Innovatex that is very vague they will come back to me right away with great ideas and selections. I recommend Innovatex to anyone with promotional needs!

  • Sarah Douglas
  • SecureKey Technologies

It is with pleasure that I forward this recommendation on behalf of Innovatex. We have enjoyed a strong business relationship with Innovatex for over 6 years and have been impressed with their aptitude for creative solutions that lead to business opportunities for our company.
Innovatex is our go to business for innovative marketing solutions and superior customer service. Innovatex guarantees solutions that are creative, timelines that are adhered to and final products that have met our expectations each and every time.

  • Micki Rivers
  • Adidas Canada

Innovatex has been my promo guru for over 10 years. They have developed a strong understanding of our business and always provide multiple ideas promptly to meet our requests. Given their intimate knowledge of our objectives, they often forward suggestions that we incorporate into our plans, build promotions and create loyalty with our customers. They are an extension of our marketing team. They are a reliable source for inspiration and ideas. From their initial pitch to the delivery, they manage our requests extremely efficiently, despite any hurdles that may be encountered along the way. They always ensure we are satisfied and will go to any length to meet our expectations. Their professionalism is unparalleled and their dedication to their customers supreme. Always reliable and always with a smile. A+.

  • Maria Bosco, Manager, marketing communications and training,
  • Grohe Canada

WOW!! Everyone LOVES them. People are literally wearing the vests in the office. Thank you so much for your help and support this past year. It is truly a pleasure doing business with you - you are amazing!
Have a wonderful holiday season!

  • Debbie Abela
  • Cervelo Cycles

Thank you.I am looking forward to the next time we need you for promotional items.I very much appreciate your kindness, help, speedy responses and suggestions.With thanks to you, these items will be a smash at our event!

  • National Account Manager
  • Aug 28, 2018

The giveaways are an absolute hit - we're the talk of the show. Thanks again for the fast turnaround and amazing customer service,

  • Vice President of Marketing
  • Enterprise Solutions

Congratulations on your anniversary! Love your fun and creative yet practical solutions!!

  • Software Executive