Privacy Policy

Effective 05/16/2021

Innovatex Solutions Inc makes every effort to protect your confidentiality. Providing you with the best client service includes handling your personal information with great care and respect. When you provide us with your personal information, we protect the privacy of that information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). As per Schedule 1 of PIPEDA, Innovatex has adopted the following 10 principles that businesses must follow:

1. Accountability

Innovatex has an appointed Privacy Officer who ensures that we protect the confidentiality of your personal information in compliance with PIPEDA.

2. Identifying Purposes

Innovatex collects personal information required to make the sale and ship the order, e.g., name, address, email and phone number.

3. Consent

Consent is implied when individuals provide their personal information for the purpose of ordering products from Innovatex.

4. Limiting collection

Innovatex collects only the information required to make the sale and contact you, the customer.

5. Limiting use, disclosure, and retention

Innovatex uses and discloses personal information only for the purpose for which it was collected.


The Innovatex website uses “cookies” which are bits of information stored on your computer by a web server. Cookies are used to customize your web experience by storing information about your interactions that may be needed later to perform a function. Our websites will have limited functionality if you refuse to accept cookies, therefore you must accept cookies for full website functionality. We may use cookies to personalize content, to track your order and analyze our traffic. We also share information (not including personal information) about your interaction on our website with our analytics partners.

6. Accuracy

Innovatex strives to keep all personal information accurate, complete and up-to-date as necessary to fulfill the purpose for which it was intended.

7. Safeguards

Innovatex protects your information at all times with appropriate physical, technological and organizational controls. Our strict security standards protect our systems and your personal information against unauthorized access or use. Access is restricted to personnel who are bound to maintain your confidentiality.

8. Openness

Innovatex makes its Privacy Policy readily available on Further information may be obtained by contacting our Privacy Officer at 905-672-649, emailing, or writing to Innovatex, 134 Red Cardinal Trail, Richmond Hill, ON L4E 4B7

9. Individual access

You have a right to access the personal information that Innovatex has about you. Such information is available on request by contacting the Privacy Officer. In the event that we have incorrect or outdated information, we will make the appropriate changes.

10. Challenging compliance

You may question any of our collection, use or disclosure practices at any time by contacting the Privacy Officer. Innovatex will investigate all concerns and take appropriate measures to correct or adjust our practices if necessary.


Your Choices Regarding Your Personal Information To Stop Certain Collection and Use of Your Personal Information:

Marketing Emails, Texts and Mail

• You can stop promotional emails from us by using the "unsubscribe" link on our promotional emails.

• You can stop promotional postal mail by contacting us with your request as noted in contact us.


Website Analytics

You can opt-out of tracking used to understand website utilization provided by Google Analytics by visiting

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